Version
Edit (11/10/2025)

Team & Contacts - Overview

Purpose

This section documents the Kinana development team structure, roles, and communication channels within Ibtikar Edu Tech Solutions. It provides organizational context and contact information for team coordination.

Organizational Context

Company: Ibtikar Edu Tech Solutions
Division: Kinana Development Team
Product: Kinana Content Hub Platform
Team Size: Small, focused development team (4-6 members)

Team Organization

CEO (Ibtikar Edu Tech Solutions)
    ↓
Product Manager (Kinana)
    ↓
    ├── Design Team
    │   └── UI/UX Designers
    │
    └── Software Team
        ├── Solution Architect
        ├── Senior Developer
        └── QA / Project Manager

Key Areas Documented

Team Structure

Organizational hierarchy and reporting lines within the Kinana development team.

Roles & Responsibilities

Detailed breakdown of each role's accountabilities and decision-making authority.

Contact Directory

Managed by: Corporate HR and IT
Platform: Office 365 directory
Access: All team members via Outlook and Teams

Communication Channels

Primary Platform: Microsoft Teams (YHT/Ibtikar corporate instance)
Email: Office 365 Outlook
Onboarding: New members briefed by Corporate HR on communication protocols

Communication Structure

Internal Team

  • Daily Coordination: Microsoft Teams channels and daily standups
  • Sprint Planning: Scheduled Teams meetings
  • Code Review: GitHub pull requests with Teams notifications
  • Documentation: GitHub repositories and SharePoint

Management Reporting

  • Product Manager → CEO: Regular status updates and strategic decisions
  • Team → Product Manager: Sprint progress, blockers, resource needs

Stakeholder Communication

  • Formal Updates: Email via Outlook to stakeholder distribution lists
  • Presentations: Teams meetings for demos and reviews
  • Documentation: Email / SharePoint for formal deliverables

Access & Onboarding

New Team Members

HR-Managed Process:

  1. Corporate HR handles onboarding
  2. Office 365 account provisioned
  3. Teams and Outlook access configured
  4. Added to relevant distribution lists and Teams channels
  5. Contact directory automatically updated

Technical Access (managed by Solution Architect):

  • GitHub Enterprise repository access
  • Azure infrastructure credentials (senior roles only)
  • Licensed platform access (ABP.io, Nutrient)
  • Development environment setup

Contact Information Management

Corporate Systems:

  • Office 365 Global Address List (GAL)
  • Microsoft Teams organization directory
  • SharePoint team sites

Updates:

  • Managed by Corporate HR and IT
  • Automatically synchronized across Office 365 services
  • No manual maintenance required by team

Communication Protocols

Response Expectations

  • Teams messages: Within working hours (same day)
  • Email: Within 24 hours for non-urgent
  • Emergency: Phone/SMS (escalation only)

Meeting Etiquette

  • Calendar invites sent via Outlook
  • Teams links included in all meetings
  • Cameras on for standups and reviews (preferred)
  • Recording available for sprint reviews

Documentation Sharing

  • Technical docs: GitHub repositories
  • Product docs: SharePoint team site
  • Quick references: Teams pinned messages

Last Updated: November 2025
Version: 1.0

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